Privacy Policy

1. Introduction

N°VibeCode™ ("we", "our", or "us") operates the novibecode.co.uk website and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard information about you when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Birth date and personal details for numerology readings
• Payment and billing information
• Messages and consultation requests
• Account credentials and preferences

Automatically Collected Information

We automatically collect certain information when you visit our Service:

• IP address and location data
• Browser type and device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide numerology readings and astrological services
• Process payments and manage subscriptions
• Send you monthly content and personalised insights
• Respond to consultation requests and customer support
• Improve our services and user experience
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Legal Basis (UK GDPR)

Under UK GDPR, we process your personal data on the following legal bases:

• Contract: To provide our services and fulfil our contractual obligations
• Consent: For marketing communications and optional features
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• With service providers who assist in operating our business
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or acquisition

6. Your Rights

Under UK data protection law, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be transferred to and processed in countries outside the UK. When we transfer personal data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

9. Retention Period

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Cookies

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Information